{"id":885,"date":"2026-03-09T11:26:14","date_gmt":"2026-03-09T11:26:14","guid":{"rendered":"https:\/\/cartlingj.com\/return-refund-policy\/"},"modified":"2026-03-11T17:08:32","modified_gmt":"2026-03-11T17:08:32","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/cartlingj.com\/fr\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Retour &amp; Remboursement<\/h1>\n\n\n\n<p>Cette politique s\u2019applique aux achats effectu\u00e9s sur le site cartlingj.com, exploit\u00e9 par Atelier CJ sous la marque Cartling J.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Retours<\/h2>\n\n\n\n<p>Les clients peuvent retourner un produit dans un d\u00e9lai de quatorze (14) jours \u00e0 compter de la date de livraison, conform\u00e9ment \u00e0 la r\u00e9glementation applicable en mati\u00e8re de protection des consommateurs.<\/p>\n\n\n\n<p>Pour \u00eatre \u00e9ligible \u00e0 un retour, l\u2019article doit \u00eatre retourn\u00e9 non utilis\u00e9, dans son \u00e9tat d\u2019origine et dans son emballage d\u2019origine.<\/p>\n\n\n\n<p>Pour initier un retour, les clients sont invit\u00e9s \u00e0 contacter :<\/p>\n\n\n\n<p><a href=\"mailto:contact@cartlingj.com\">contact@cartlingj.com<\/a><\/p>\n\n\n\n<p>Les instructions de retour seront fournies sur demande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Frais de retour<\/h2>\n\n\n\n<p>Sauf si le produit est d\u00e9fectueux ou non conforme \u00e0 la commande, les frais d\u2019exp\u00e9dition li\u00e9s au retour restent \u00e0 la charge du client.<\/p>\n\n\n\n<p>Les clients sont encourag\u00e9s \u00e0 utiliser un mode d\u2019exp\u00e9dition permettant un suivi et offrant une protection appropri\u00e9e pour l\u2019article retourn\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Remboursements<\/h2>\n\n\n\n<p>Une fois le produit retourn\u00e9 re\u00e7u et inspect\u00e9, le remboursement sera effectu\u00e9 via le mode de paiement initial.<\/p>\n\n\n\n<p>Les remboursements sont trait\u00e9s dans un d\u00e9lai raisonnable apr\u00e8s confirmation que le produit retourn\u00e9 respecte les conditions d\u00e9crites ci-dessus.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Produits d\u00e9fectueux ou incorrects<\/h2>\n\n\n\n<p>Si un produit re\u00e7u est d\u00e9fectueux ou ne correspond pas \u00e0 la commande, les clients doivent contacter le service client dans les plus brefs d\u00e9lais apr\u00e8s r\u00e9ception de la commande.<\/p>\n\n\n\n<p>Les dispositions appropri\u00e9es seront alors prises afin de r\u00e9soudre la situation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p>Pour toute question concernant les retours ou les remboursements, les clients peuvent contacter :\n\ncontact@cartlingj.com<\/p>\n\n\n\n<p><a href=\"mailto:contact@cartlingj.com\">contact@cartlingj.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy This policy applies to purchases made on the website cartlingj.com, operated by Atelier CJ under the brand Cartling J. Returns Customers may return a product within fourteen (14) days from the date of delivery, in accordance with applicable consumer protection regulations. To be eligible for a return, the item must be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-885","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/comments?post=885"}],"version-history":[{"count":2,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885\/revisions"}],"predecessor-version":[{"id":1058,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885\/revisions\/1058"}],"wp:attachment":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/media?parent=885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}