{"id":885,"date":"2026-03-09T11:26:14","date_gmt":"2026-03-09T11:26:14","guid":{"rendered":"https:\/\/cartlingj.com\/return-refund-policy\/"},"modified":"2026-03-11T17:08:32","modified_gmt":"2026-03-11T17:08:32","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/cartlingj.com\/fr\/return-refund-policy\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"

Retour & Remboursement<\/h1>\n\n\n\n

Cette politique s\u2019applique aux achats effectu\u00e9s sur le site cartlingj.com, exploit\u00e9 par Atelier CJ sous la marque Cartling J.<\/p>\n\n\n\n

\n\n\n\n

Retours<\/h2>\n\n\n\n

Les clients peuvent retourner un produit dans un d\u00e9lai de quatorze (14) jours \u00e0 compter de la date de livraison, conform\u00e9ment \u00e0 la r\u00e9glementation applicable en mati\u00e8re de protection des consommateurs.<\/p>\n\n\n\n

Pour \u00eatre \u00e9ligible \u00e0 un retour, l\u2019article doit \u00eatre retourn\u00e9 non utilis\u00e9, dans son \u00e9tat d\u2019origine et dans son emballage d\u2019origine.<\/p>\n\n\n\n

Pour initier un retour, les clients sont invit\u00e9s \u00e0 contacter :<\/p>\n\n\n\n

contact@cartlingj.com<\/a><\/p>\n\n\n\n

Les instructions de retour seront fournies sur demande.<\/p>\n\n\n\n

\n\n\n\n

Frais de retour<\/h2>\n\n\n\n

Sauf si le produit est d\u00e9fectueux ou non conforme \u00e0 la commande, les frais d\u2019exp\u00e9dition li\u00e9s au retour restent \u00e0 la charge du client.<\/p>\n\n\n\n

Les clients sont encourag\u00e9s \u00e0 utiliser un mode d\u2019exp\u00e9dition permettant un suivi et offrant une protection appropri\u00e9e pour l\u2019article retourn\u00e9.<\/p>\n\n\n\n

\n\n\n\n

Remboursements<\/h2>\n\n\n\n

Une fois le produit retourn\u00e9 re\u00e7u et inspect\u00e9, le remboursement sera effectu\u00e9 via le mode de paiement initial.<\/p>\n\n\n\n

Les remboursements sont trait\u00e9s dans un d\u00e9lai raisonnable apr\u00e8s confirmation que le produit retourn\u00e9 respecte les conditions d\u00e9crites ci-dessus.<\/p>\n\n\n\n

\n\n\n\n

Produits d\u00e9fectueux ou incorrects<\/h2>\n\n\n\n

Si un produit re\u00e7u est d\u00e9fectueux ou ne correspond pas \u00e0 la commande, les clients doivent contacter le service client dans les plus brefs d\u00e9lais apr\u00e8s r\u00e9ception de la commande.<\/p>\n\n\n\n

Les dispositions appropri\u00e9es seront alors prises afin de r\u00e9soudre la situation.<\/p>\n\n\n\n

\n\n\n\n

Contact<\/h2>\n\n\n\n

Pour toute question concernant les retours ou les remboursements, les clients peuvent contacter :\n\ncontact@cartlingj.com<\/p>\n\n\n\n

contact@cartlingj.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Return & Refund Policy This policy applies to purchases made on the website cartlingj.com, operated by Atelier CJ under the brand Cartling J. Returns Customers may return a product within fourteen (14) days from the date of delivery, in accordance with applicable consumer protection regulations. To be eligible for a return, the item must be […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-885","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":437,"url":"https:\/\/cartlingj.com\/fr\/terms-conditions\/","url_meta":{"origin":885,"position":0},"title":"Conditions G\u00e9n\u00e9n\u00e9rales de Vente","author":"Cartling J.","date":"f\u00e9vrier 26, 2026","format":false,"excerpt":"Terms & Conditions of SALE This policy applies to purchases made on the website cartlingj.com, operated by Atelier CJ under the brand Cartling J. 1. Scope These Terms and Conditions of Sale (hereinafter the \u201cTerms\u201d) govern the sale of products offered on the website cartlingj.com (hereinafter the \u201cWebsite\u201d). Any order\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":438,"url":"https:\/\/cartlingj.com\/fr\/privacy-policy-2\/","url_meta":{"origin":885,"position":1},"title":"Politique de confidentialit\u00e9","author":"Cartling J.","date":"f\u00e9vrier 26, 2026","format":false,"excerpt":"Privacy Policy 1. Introduction Atelier CJ respects the privacy of its users and is committed to protecting personal data collected through the website cartlingj.com (the \u201cWebsite\u201d). This Privacy Policy explains how personal data are collected, used and protected when users visit the Website or place an order. By using the\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":441,"url":"https:\/\/cartlingj.com\/fr\/cookie-policy\/","url_meta":{"origin":885,"position":2},"title":"Politique cookie","author":"Cartling J.","date":"f\u00e9vrier 26, 2026","format":false,"excerpt":"Cookie Policy 1. Introduction This Cookies Policy explains how cookies and similar technologies are used on the website cartlingj.com (the \u201cWebsite\u201d), operated by Atelier CJ under the brand Cartling J. By continuing to browse the Website, users agree to the use of cookies as described in this policy. 2. What\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":888,"url":"https:\/\/cartlingj.com\/fr\/delivery\/","url_meta":{"origin":885,"position":3},"title":"Livraison","author":"Cartling J.","date":"mars 9, 2026","format":false,"excerpt":"Delivery Shipping Orders placed on cartlingj.com are prepared and dispatched with the greatest care. Once an order has been confirmed, it is processed within a reasonable timeframe. A shipping confirmation email is sent as soon as the order has been handed over to the carrier. Shipping Costs Shipping costs are\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1088,"url":"https:\/\/cartlingj.com\/fr\/contact\/","url_meta":{"origin":885,"position":4},"title":"CONTACT – Luxury Leather Handbag – CartLing J.","author":"Cartling J.","date":"mars 12, 2026","format":false,"excerpt":"CONTACT THE HOUSE At your service Our team will be pleased to assist you with any inquiry regarding the collection, your order, or the House. EMAIL contact@cartlingj.com PHONE NUMBER (+33) 688 522 362 OPENING HOURS MON-FRIDAY, 08:00-18:00 Send Message","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":793,"url":"https:\/\/cartlingj.com\/fr\/request-quote\/","url_meta":{"origin":885,"position":5},"title":"\u00catre inform\u00e9 de la disponibilit\u00e9","author":"Cartling J.","date":"mars 8, 2026","format":false,"excerpt":"This piece is currently in preparation. If this model interests you, you may leave your details below and we will contact you as soon as it becomes available. [yith_ywraq_request_quote]","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/comments?post=885"}],"version-history":[{"count":2,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885\/revisions"}],"predecessor-version":[{"id":1058,"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/pages\/885\/revisions\/1058"}],"wp:attachment":[{"href":"https:\/\/cartlingj.com\/fr\/wp-json\/wp\/v2\/media?parent=885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}