Terms & Conditions of SALE
This policy applies to purchases made on the website cartlingj.com, operated by Atelier CJ under the brand Cartling J.
1. Scope
These Terms and Conditions of Sale (hereinafter the “Terms”) govern the sale of products offered on the website cartlingj.com (hereinafter the “Website”).
Any order placed on the Website implies the full and unconditional acceptance of these Terms by the customer.
Atelier CJ reserves the right to modify these Terms at any time. The applicable conditions are those in effect at the time the order is confirmed.
2. Seller Identification
The Website is operated by Atelier CJ, whose full legal details are provided in the Legal Notice section.
For any information or request relating to an order, customer service may be contacted at:
3. Products
The products offered on the Website are leather goods designed under the name Cartling J.
Each product is accompanied by a detailed description and visuals intended to present its essential characteristics.
Due to the natural properties of leather and the artisanal nature of certain stages of production, slight variations in texture, grain or colour may occur. These characteristics are inherent to the material and cannot be considered defects.
Photographs presented on the Website are provided for illustrative purposes and cannot guarantee a perfect correspondence with the delivered product.
4. Availability
Our products are made to order, subject to the availability of raw materials, particularly leather. The production of a bag depends largely on the availability of hides and colours.
If certain materials are no longer available after an order has been confirmed, the customer will be informed as soon as possible. The customer may then choose either to wait for restocking or to receive a refund.
5. Prices
Product prices are indicated in euros (€), inclusive of all applicable taxes unless otherwise stated.
Shipping costs are specified during the checkout process.
Atelier CJ reserves the right to modify its prices at any time. Products are invoiced on the basis of the price in effect at the time the order is confirmed.
6. Orders
Customers select the products they wish to purchase and add them to their shopping cart.
An order becomes final once payment has been confirmed.
An order confirmation email summarizing the details of the purchase will then be sent to the customer.
Cartling J. reserves the right to refuse or cancel any order in the event of:
- payment refusal
- suspected fraud
- orders presenting an abnormal or excessive volume.
7. Payment
Payments made on the Website are secured and processed through specialized payment providers.
Accepted payment methods may include:
- credit or debit cards
- Apple Pay
- Google Pay
- any other payment method offered at checkout.
Payment is due in full at the time the order is confirmed.
8. Delivery
Products are shipped to the address indicated by the customer at the time of the order.
Delivery times are provided for information purposes only and may vary depending on the destination or logistical conditions.
Cartling J. cannot be held responsible for delays attributable to the carrier or circumstances beyond its control.
9. Right of Withdrawal
In accordance with applicable regulations, the customer has a period of 14 days from the receipt of the product to exercise the right of withdrawal.
The product must be returned:
- in its original condition
- unused
- in its original packaging.
Return shipping costs may be borne by the customer unless the product is defective.
Once the returned product has been received and inspected, the refund will be processed as soon as possible.
10. Warranty
Products benefit from the legal warranties provided under French law, including:
- the legal warranty of conformity
- the warranty against hidden defects.
Defects resulting from misuse, normal wear, or improper care are not covered by the warranty.
11. Intellectual Property
All elements present on the Website, including texts, images, logos, graphics and design, are protected by intellectual property laws.
Any reproduction, representation or use without prior authorization is strictly prohibited.
12. Personal Data
Personal data collected through the Website are used exclusively for the processing of orders and the management of customer relations.
Cartling J. undertakes to ensure the confidentiality and security of personal data in accordance with applicable regulations.
13. Governing Law and Disputes
These Terms and Conditions are governed by French law.
In the event of a dispute, the parties will seek to reach an amicable resolution before initiating any legal proceedings.
Failing an amicable agreement, the French courts shall have exclusive jurisdiction.
